Our Services

AIR FREIGHT NORMAL / SPECIAL 

** Parcel Received – Create Ship for Me – Parcel Picked – Payment Paid – Parcel Dispatched – Estimate Arrival – Arrive Singapore – Custom Clearance – Arrive Hub – Out for Delivery

DepartArrivalChannelWeight (KG)Shipping Fees (SGD)Estimate DurationCollection Method
China Guang ZhouSingaporeNormal GoodsFirst 0.2 KGSGD 14 – 6 Working DaysDoor to Door
Subsequent 0.2 KG (0.2-1 KG)SGD 0.6
Subsequent 0.2KG (1.2-30 KG)SGD 0.68
China Guang ZhouSingaporeSpecial GoodsFirst 0.2 KGSGD 14 – 6 Working DaysDoor to Door
Subsequent 0.2 KG (0.2-1 KG)SGD 0.6
Subsequent 0.2KG (1.2-30 KG)SGD 0.68
*SG1 Normal shipment route; one parcel maximum <70kg or one side of the parcel is < 140cm (Maximum dimension is 140x70 x70 cm)
*Parcel >30KG or one side length >150cm, will require be charged extra SGD55/ parcel
*The area stated below can’t be delivered: Jurong Island, Jurong Port, Military Base, Internal of Airport, Sutdent Accomodation, Hospital, Prison
*Sensitive goods notice: Electronic, Liquid, Consumable product must be marked as #D, Imitation goods that doesn’t conduct electronic must be marked as #P
*The charges above is freight charges only, for delivery charges please kindly refer to courier charges.

SEA FREIGHT BIG PARCEL 

** Parcel Received – Create Ship for Me – Parcel Picked – Payment Paid – Parcel Dispatched – Estimate Arrival – Arrive Singapore – Custom Clearance – Arrive Hub – Out for Delivery

DepartArrivalChannelSize (m3)Shipping Fees (SGD)Estimate DurationCourier Company
China Guang ZhouSingaporeSea Big Parcel0.25SGD 28.7514 – 18 Working daysDoor to Door
0.5SGD 47.5
1SGD 85
** Price stated above is included shipping fees and last mile charges, parcel will delivered by the designated courrier company.
** if 1m3 is over 500kg, then the calculation will be actual weight/500KG to calculate the actual m3
** Labour and special handling is subject to charges
** 1 week estimate duration for outskirt area

SEA FREIGHT SMALL PARCEL

** Parcel Received – Create Ship for Me – Parcel Picked – Payment Paid – Parcel Dispatched – Estimate Arrival – Arrive Singapore – Custom Clearance – Arrive Hub – Out for Delivery

DepartArrivalChannelWeight (KG)Shipping Fees (SGD)Estimate DurationCollection Method
China Guang ZhouSingaporeNormal GoodsFirst 2 KGSGD 2.514 – 18 Working daysDoor to Door
Subsequent 1KGSGD 1.5
*The charges above is freight charges only, for delivery charges please kindly refer to courier charges.

LAND FREIGHT BIG PARCEL 

** Parcel Received – Create Ship for Me – Parcel Picked – Payment Paid – Parcel Dispatched – Estimate Arrival – Arrive Singapore – Custom Clearance – Arrive Hub – Out for Delivery

DepartArrivalChannelSize (m3)Shipping Fees (SGD)Estimate DurationCourier Company
West MalaysiaSingaporeSea Big Parcel0.25SGD 504 – 6 Working daysDoor to Door
0.5SGD 100
1SGD 180
** Price stated above is included shipping fees and last mile charges, parcel will delivered by the designated courrier company.

LAND FREIGHT SMALL PARCEL

** Parcel Received – Create Ship for Me – Parcel Picked – Payment Paid – Parcel Dispatched – Estimate Arrival – Arrive Singapore – Custom Clearance – Arrive Hub – Out for Delivery

DepartArrivalChannelWeight (KG)Shipping Fees (SGD)Estimate DurationCollection Method
West MalaysiaSingaporeNormal GoodsFirst 1 KGSGD 3.54 – 6 Working daysDoor to Door
Subsequent 1 KGSGD 2.85
“The charges above is freight charges only, for delivery charges please kindly refer to courier charges”

AIR FREIGHT NORMAL / SPECIAL

Epost Door to Door Rate (SGD)

 1KG to 5KG5.2KG to 10KG10.2KG to 20KG20.2KG to 30KG
NormalSGD 3SGD 4SGD 5SGD 6
SpecialSGD 3SGD 4SGD 5SGD 6

SEA FREIGHT SMALL PARCEL

Epost Door to Door Rate (SGD)

 First 1 KGSubsequent 1 KG
Small ParcelSGD 2SGD 1

LAND FREIGHT SMALL PARCEL

Epost Door to Door Rate (SGD)

 1KG to 5KG6KG to 10KG11KG to 20KG21KG to 30KG
Small ParcelSGD 3SGD 4SGD 5SGD 6

E COLLECTION POINT

Malaysia

TERMS & CONDITIONS

China Guang Zhou to Singapore

1.Air Freight Special Goods also known as “Senstive Goods”, Special Goods include imitation goods, genuine goods, Toys, High Value goods, Jewelry, Liquid, powder, medicine, disc, eletronic items and sharp items.
2.Air Freight sensitive goods are exclude battery, power bank, nail polish, perfume, liquid that cannot exceed 150ml.
3.Price stated above is included shipping fees only, delivery charges is excluded (delivery charges for each courier company will be shown at payment gateway).
4.Please choose carefully goods channel in order to avoid special goods send through normal goods channel, it will caused unnecessary troubles such as parcel delayed, confiscated, penalty,criminal offences.
5.Our company will not bear the consequences and responsibilities for the goods detained / confiscated / shortship / penalty and etc. If there is needed to resend parcel again, customer have the reponsible to make payment for the shipping fees again.
6.There are listed restricted items for both chanel (normal and sensitive) such as dangerous items, weapon, plants, animal, alcohol, tobacco, perishable goods, books, products that are prohibited from being exported or prohibited from importing at the origin.
7.Air freight to Malaysia is tax included, cost of parcel must be declare below USD 100, once the parcel is required to paid tax by custom, recipient cannot refuse to pay for it.
8.Our company can only received parcel size within 150CM(any dimension) and we will not bear the consequences and responsibilities if the goods had been claimed by custom (confiscated or penalty).
9.If the parcel size is exceed 150cm, customer can choose to ship by other channel such as air freight special goods or sea freight.
10.If there is any extra charges, for example, any fine, warehouse storage fee, shortship fee, differences of normal and special good rate, all expenses shall make by recipient without exception.
11. Parcel tracking : www.epostexpress.com.
12. Our company do not compensate for parcel broken, meanwhile, we only compensate for parcel missing.We will make claims in accordance with the service agreement which is cost of items (maximum USD 25) and also double shipping fees for missing parcel.
13. Estimation duration is calculated based on after customer make payment for the shipping fees.
14. Courier company is optional to choose by customer or customer can choose to self collect at collection point.
15. E POST is not responsible for any indirect loss, indirect damage and other indirect costs.
16. The home delivery service is depends on the chosen courier service terms. Customer is require to collect his/her item at collection point, if his/her area is not coverage under courier company.

1.The price above stated is including tax and last mile delivery charges, but it does not include outskirt area and labour charges.
2.M3 calculation: (Height *Width*Depth)in cm /1,000,000 = m3, if 1m3 is over 500kg, then the calculation will be actual weight/500KG to calculate the actual m3.
3.Sea freight shipping rate is included custom clearance, tax and GST.
4.Restricted items for sea freight such as Guns and ammunition, reactionary/political/pornographic brochures, cars, car batteries (with liquid, sulfuric acid, hydrochloric acid, etc.), car engines, tobacco and alcohol, fireworks, explosive flammables, lighters, mobile phones , laptops, gold and silver jewellery, sex products, drugs and all goods prohibited by international regulations.
5.Due to east malaysia geographic location, there is some outskirt area that we could not covered, please kindly ask for the delivery charges before ordered.
6.Price stated above is included shipping fees only (delivery charges and labour fees is excluded), parcel will delivered by the designated courrier company. If the unloading point is a shopping mall, it can only be unloaded at the unloading area designated by the driver.
7.We will provide door to door service but it does not include moving goods to upstairs. If there is needed driver to moving goods to upstairs, labour fees should be deal between receiver and driver.
8. Our company do not compensate for parcel broken, meanwhile, we only compensate for parcel missing. We will make claims in accordance with the service agreement which is cost of items (maximum USD 25) and also double shipping fees for missing parcel.
9. Warehouse only responsible for packaging inspection, if packaging is in well condition, E Post would not responsible for the parcel internal. Fragile goods should in wooden frame packaging to avoid broken since E Post would not responsible on fragile goods.
10. Parcel tracking : www.epostexpress.com
11. Estimation duration is calculated based on after customer make payment for the shipping fees.
12. E POST is not responsible for any indirect loss, indirect damage and other indirect costs.

West Malaysia to Singapore

1.The price above stated is including tax and last mile delivery charges, but it does not include outskirt area and labour charges.
2.M3 calculation: (Height *Width*Depth)in cm /1,000,000 = m3, if 1m3 is over 500kg, then the calculation will be actual weight/500KG to calculate the actual m3.
3.Sea freight shipping rate is included custom clearance, tax and GST.
4.Restricted items for sea freight such as Guns and ammunition, reactionary/political/pornographic brochures, cars, car batteries (with liquid, sulfuric acid, hydrochloric acid, etc.), car engines, tobacco and alcohol, fireworks, explosive flammables, lighters, mobile phones , laptops, gold and silver jewellery, sex products, drugs and all goods prohibited by international regulations.
5.Due to east malaysia geographic location, there is some outskirt area that we could not covered, please kindly ask for the delivery charges before ordered.
6.Price stated above is included shipping fees only (delivery charges and labour fees is excluded), parcel will delivered by the designated courrier company. If the unloading point is a shopping mall, it can only be unloaded at the unloading area designated by the driver.
7.We will provide door to door service but it does not include moving goods to upstairs. If there is needed driver to moving goods to upstairs, labour fees should be deal between receiver and driver.
8. Our company do not compensate for parcel broken, meanwhile, we only compensate for parcel missing. We will make claims in accordance with the service agreement which is cost of items (maximum USD 25) and also double shipping fees for missing parcel.
9. Warehouse only responsible for packaging inspection, if packaging is in well condition, E Post would not responsible for the parcel internal. Fragile goods should in wooden frame packaging to avoid broken since E Post would not responsible on fragile goods.
10. Parcel tracking : www.epostexpress.com
11. Estimation duration is calculated based on after customer make payment for the shipping fees.
12. E POST is not responsible for any indirect loss, indirect damage and other indirect costs.